Customer Support

We pride ourselves on our customer service and support.  If you have any questions or issues, please explore the following online resources or contact us directly.

Troubleshooting and FAQs

If you are experiencing problems with your Swiftpoint Mouse, please click here for our Troubleshooting information.
For help on using your product or technical queries, please see the Tips and FAQs or view our instructional videos. 

Forum

Useful information may also be found on our customer forum, which can be accessed by clicking here.

User Guides

You can download a User Guide here:
English User Guide
German User Guide
French User Guide
Spanish User Guide

Warranty Claims and Product Returns

For warranty claims and product returns, please click here.

Live Chat

If you need additional assistance, please call us on our live chat service.  If we are offline, you can always email us at support@swiftpoint.net.  We aim to respond to email enquiries within 24 hours.